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TentClock Support

Published by Baker Ventures LLC · Last updated: October 1, 2026

TentClock turns your phone into an ambient bedside display: a large flip clock, an alarm, ambient scenes, and — if you allow location — the current weather.

Need help? Email us.

rsb.baker+tentclock@gmail.com
We read every message and reply personally. For a bug, include your device and iOS version, what you were doing, what you expected versus what happened, and a screenshot — that usually points us straight at it.

Please note. TentClock's alarm relies on your device's own notification system — set Notifications to Allow for the app in Settings. Do Not Disturb, any Focus mode, and the silent switch will silence it, and there is no snooze.

Frequently asked questions

Does TentClock need an account?
No. There's no sign-in, no account, and nothing to set up beyond picking a scene and, if you want weather, allowing location access.
Why does TentClock ask for my location?
Only to show the current weather for where you are. If you say no, the clock and alarm still work fine — you just won't see a temperature.
Is my location sent anywhere?
Your coordinates are sent to Open-Meteo, a weather data provider, to fetch the forecast — with no name or account attached, and nothing else. See the Privacy Policy for the full detail.
My alarm didn't go off. What happened?
Check that Notifications are allowed for TentClock in your device's Settings, then check Do Not Disturb, any Focus mode, and the silent switch — those do silence it. Force-closing the app does not: alarms are scheduled with iOS's own notification system and still fire when TentClock isn't running. There is no snooze.
The weather isn't showing, or looks wrong.
Confirm Location is allowed for TentClock in Settings and that you have a network connection — the app fetches the forecast live and shows nothing if it can't reach the weather service. If a reading looks off for your actual location, tell us the city and what you saw.
Does TentClock work without Wi-Fi or cell service?
The clock and alarm work fully offline. Only the weather reading needs a connection; without one it just doesn't update.
Is there anything to buy?
No. TentClock is free, with every scene and feature unlocked — no subscription, no in-app purchase, no account.
Something's broken. How do I report it?
Email us with: (1) your device and iOS version, (2) what you were doing, (3) what you expected versus what happened, and (4) a screenshot. That usually points us straight at it.

Price

TentClock is free, with no in-app purchase, no subscription, and no account. There’s nothing to buy, cancel, or refund.

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