Cancel your subscription before you delete your account. Deleting the account does not cancel billing, because the App Store owns that relationship and we cannot reach it. Cancel first: Settings → your name → Subscriptions → FlirtGym → Cancel Subscription.
In the app
- Open FlirtGym
- Go to Settings
- Tap Delete Account and confirm
It is a real deletion, not a deactivation. It removes your account, signs you out of Apple and RevenueCat, and cannot be undone.
If you no longer have the app installed
Email support@bakerventuresstudio.com with the subject Delete my account, from the email address on the account. If you signed up with Apple and used Hide My Email, send it from that private relay address, since that is the only identifier we hold.
Requests are actioned within 30 days and usually within a few working days. You will get a reply confirming the deletion. We do not ask you for a reason and we will not try to talk you out of it.
What is deleted
- Your account and its identifier
- Practice conversations and every message you wrote
- Scores, coaching feedback, and session history
- Profile and photo analyses, and any images you submitted for them
- Lesson progress, challenges, streaks and stored preferences
- The local copy on your device, when you delete from inside the app
What is kept, and why
- Purchase records are held by Apple, not by us. We cannot delete them and neither can you; they are financial records Apple is required to keep. Deleting your account does not refund anything.
- Anonymous, aggregated counts that cannot be traced back to a person, for example how many sessions ran in a week.
- Anything we are legally required to retain, for as long as the law requires and no longer.
Just want your data, not deletion?
Email the same address with the subject Data request and we will send you what we hold.
Questions about any of this go to support@bakerventuresstudio.com. One person reads that inbox. See also the privacy policy and support page.